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Infinity Courses List

With tens of thousands of exercises, thousands of tutorials and hundreds of programmes, SkillGate offers one of the most extensive training libraries available.

We deliver our online training in three formats A.I.Dm (to embed learning), Regulatory Tutorials and professional courses:


 

Infinity Courses List

Sales & Service

6 Ways to Close a Sale
Are You Really Listening?
Ask Better Questions
Be Confident!
Become a Better Communicator Using the LAER Method
Being Resilient
Boost Your Personal Impact
Bounce Back From Failure
Business Cards Matter!
Charisma - Developing the X Factor
Competing Through Customer Service
Customer Retention Strategies
Customer Service - Phrases to Avoid
Delivering Fantastic Customer Service
Develop a Great Customer Service Attitude
Developing a USP
Energise Your Selling Technique
FAB – Identifying Features, Advantages, and Benefits
Great Telephone Customer Service
Handle Angry Callers with Confidence
How to be Assertive
How to Build Rapport
How to Make Small Talk
How to Remember People's Names
Improve Your Selling Technique – The AIDA Model
Motivate Your Sales Team Without Spending Money
Negotiating - A Game
Negotiating Styles
Overcoming Sales Objections
Preparing for negotiation
Preparing for Negotiation (BATNA and ZOPA)
Presenting Information Clearly
Secrets of Persuasion
The 3 Rs of Selling
The 4 P's of Marketing
The 7 Cs of Great Communication
The 8 Steps Selling Process
The Importance of Empathy
The negotiating toolkit
The Negotiating Toolkit (the skills and techniques for successful negotiation)
The Rule of Three - The Secret to Successful Communication
The Selling Cycle
Think on Your Feet
Turn a Disgruntled Customer into a Loyal Fan - Effective Complaint Handling
What is Negotiation?
WIIFM – Getting People to Listen