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SkillGate Public Service Courses

Tenants' Training for Housing Associations

Following the government’s white paper, which came out in December, around engagement and training of tenants, SkillGate is delighted to offer clients the option of setting up a “Tenants’ Training Portal”.

The offer includes a low cost branded LMS portal together with a Tenants’ Training package of courses which can be supplemented with up to 30 courses from the Infinity Library. “Rolling” licences can be purchased so that tenants or community partners can be offered licences for limited periods, if wished, so that they can be reused.

If you would like to know more or have a demo, phone us on 01730 815670. Please click on the link below to view courses in the package. 

View courses included in the package.


Infinity Subject List

SkillGate delivers thousands of courses in hundreds of subjects as listed below.
To receive regular updates on new SkillGate courses please select 'Subscribe'. For our blog see Deep Learning.


  • Accounts
  • Budgeting
  • Credit Management
  • Financial Strategy
  • Maths Skills
  • Statistics

IT Skills

  • Computer Safety
  • Office 2010
  • Office 2013
  • Office 2016/365
  • Programming & Coding

Personal Development

  • Assertiveness
  • Confidence
  • Creativity
  • Email management
  • Energy and Impact
  • How to Get Promoted
  • Influencing
  • Leadership
  • Mind & Memory
  • Negotiation
  • Networking
  • Personal Performance
  • Personal Safety
  • Managing Stress
  • Time Management

Customer Service

  • Communication
  • Telephone Manner
  • Listening Exercises
  • Sales
  • Dealing with difficult customers
  • Problem solving

People Management

  • New Manager
  • Appraisal
  • Career Planning
  • Coaching
  • Conflict
  • Delegating
  • From Good to Great Manager
  • Interviewing
  • Mentoring
  • Motivating
  • Recruitment
  • Team Skills
  • Training

Organisational Skills

  • Reporting
  • Meetings
  • Presentation

English Language

  • English Grammar
  • Formal Letters
  • Reading Skills
  • Typing

Business Management

  • Change Management
  • Diversity
  • Employment Law
  • Environment
  • Decision Making
  • Project Management
  • Strategy & Risk

Mandatory Courses

SkillGate also offers an extensive range of online compliance courses.

Course are editable to make them specific to your organisation. They are often used in conjunction with the Traffic Light compliance managmenent system.

All couses are reviewed and updated twice a year to ensure they are fully up to date with latest legislation and best practice.

Subjects include:

  • Environment
    • Environmental Awareness at Work
    • Environmental Sustainability
  • Food Safety
    • Food Safety and Hygiene - Level 1
    • Food Safety and Hygiene - Level 2
    • Selling Alcohol Legally and Responsibly
  • Health and Safety (General)
    • Abrasive Wheels Training
    • Asbestos Awareness
    • Avoiding Slips and Trips at Work
    • Conducting a Risk Assessment
    • Confined Space Awareness
    • Corporate Manslaughter and Corporate Homicide Act 2007
    • Display Screen Equipment (DSE)
    • Dust in the workplace – general principles of protection
    • Essential Health and Safety for Care Workers
    • Evacuation Chairs - The Basics
    • Fire Marshal Training
    • Fire Safety
    • First Aid Scenarios & Refresher
    • Getting to Grips with COSHH
    • Hand-arm vibration at work
    • Health and Safety Certificate for Managers
    • Infection prevention and control
    • Legionella Management and Prevention
    • Manual Handling
    • Manual Handling of People
    • Portable Appliance Testing
    • Recording and Reporting Accidents and Incidents at Work (RIDDOR)
    • Safe Driving
    • Safety for Lone Workers (for Care)
    • Safety for Lone Workers (H&S)
    • Safety for Lone Workers (Housing Association)
    • Storage, Safe Handling & Transportation of LPG & other dangerous goods
    • The Construction (Design and Management) Regulations (CDM) 2015
    • Understanding Fire Risk Assessments
    • Working at Height
    • Working Safely - An Introduction to Workplace Health and Safety (for Employees)
    • Working Safely with Steps and Ladders
  • Organisational Compliance
    • Absence Management - Best Practice and the Fit Note
    • Absence Management - The Return to Work Interview
    • Advanced Data Protection post EU-GDPR and the Data Protection Act 2018
    • Advantages of Using Intellectual Property (IP)
    • Anti-Bribery and Corruption Training (2018)
    • Anti-Bullying & Harassment
    • Anti-Money Laundering - Housing Associations (including Money Laundering regulations 2017)
    • Anti-money laundering in practice 2019
    • Business ethics - working wisely
    • Conduct Rules
    • Counter Fraud
    • Data Protection: Compliance following GDPR
    • Disability Awareness
    • Drug and Alcohol Awareness Training
    • Fraud Awareness
    • How to Manage Information Securely
    • Introduction to Anti-social Behaviour, Crime and Policing Act 2014
    • Introduction to Personal Safety While Working
    • Introduction to Professional Boundaries
    • Introduction to Whistleblowing
    • Managing Equality and Diversity for Senior Managers
    • Mental Health Awareness
    • Modern Slavery Awareness (General)
    • Modern Slavery Awareness for Housing Associations
    • New and Expectant Mothers
    • Online Safety and Cyber Awareness
    • PREVENT - Understanding the Government's Counter-Terrorism Strategy
    • Promoting British Values
    • Stop and Search - A Guide for Employers
    • The Care Act 2014
    • The Mental Capacity Act
    • Understanding Domestic Abuse
    • Understanding Gifts and Hospitality Regulations
    • Understanding Hate Motivated Behaviour
    • Understanding Intellectual Property (IP)
    • Understanding PCI (Payment Card Industry) Compliance
    • Universal Credit
    • Using Social Media Responsibly 2017
  • Safeguarding
    • Adult Support and Protection (Scotland) Act
    • Adults with Incapacity (Scotland) Act
    • Child Sexual Exploitation Awareness
    • Safeguarding Adults at Risk (2017)
    • Safeguarding Adults at Risk (Scotland)
    • Safeguarding Adults at Risk - For Housing Associations (2017)
    • Safeguarding Adults at Risk for Wales
    • Safeguarding Children and Young People (2017)
    • Safeguarding Children and Young People -For Housing Associations (2017)
    • Safeguarding Children and Young People in Scotland
    • Safeguarding Children and Young People in Wales
    • Safeguarding for Children and Young People - Designated Officers and Leads
    • Training for Designated Safeguarding Officers and Leads (Adults at Risk)