Nobody likes change. But whether you, your customers, markets or technology drive it, change is a constant in today’s world - and managing it is key to a positive outcome.
The four Key Skills tutorials in our will provide you with a range of techniques that can help you to understand, plan, communicate and manage change. Along with an 8-step guide, the tutorials explain 'Force Field Analysis', which helps you identify the positive and negative forces of change, how to overcome resistance to change and, ultimately, how to make change less painful.
Once you have completed these tutorials and demonstrated your skill by completing the iCoach elements, you will receive a Certificate of Achievement.
This programme is one element in the 'Managing Performance' Diploma Programme.