Dealing with poor performance can be an emotive issue. It is not a short fix, but a continuous process that involves ensuring that employee performance contributes to both team goals and those of your business.
Our Dealing with Poor Performance Foundation addresses how to spot the differences between lack of ability and lack of motivation, and how the 5Rs (Resupply, Retrain, Refit, Reassign and Release) can help you to generate enthusiasm in the workplace and improve performance and results.
Once you have completed these tutorials and demonstrated your skill by completing the iCoach elements, you will receive a Certificate of Achievement.
This programme is one element in the 'Managing Performance' Diploma Programme.