Delivering Better Appraisals

Foundation programme

For many employees, a face-to-face performance review is the most stressful work conversation they’ll have all year. For managers, appraisals can be just as tense.

Our Delivering Appraisals Foundation includes four tutorials that give advice on appraisal techniques, teach you the 'SMART' technique and explain how to give critical feedback to increase an employee’s performance, efficiency and motivation.


Once you have completed these tutorials and demonstrated your skill by completing the iCoach elements, you will receive a Certificate of Achievement

This programme is one element in the 'Managing Performance' Diploma Programme.